Important information
Frequently asked questions about coach hire
Here you will find all the important information about your journey, so that it becomes an unforgettable experience. Do you have any further questions? We will be happy to advise you – via the contact form or by phone on 0848 001 212.
1.
Which coaches can I choose from?
We offer coaches with different numbers of seats, from minibuses to double-deckers. We are also the only Swiss coach operator with four comfort levels: Comfort, Deluxe, Premium and VIP. Please let us know the coach size you require two to three weeks before your journey. You will find all our vehicles in our fleet.
2.
How do you ensure safety on board?
Your safety is our top priority. EUROBUS promises its customers that it will always meet the latest safety standards. You can find out more under “Safety on board”.
3.
Is catering available on board?
Take advantage of our extensive catering range and enjoy hot and cold drinks as well as croissants, sandwiches or a complete lunch on board. Please send us your order no later than three working days before the start of the trip. You will find the range in the catering flyer on the “Coach excursions & group travel” page.
4.
What is included in the price?
We offer you a comfortable journey in our coaches with an on-board toilet, fridge, coffee machine, DVD and Wi-Fi (except minibuses). You can rely on competent coach drivers, and all road charges on Swiss roads are included.
5.
Can I travel in a climate-friendly way?
By travelling by coach, you are already well on the way, as the coach is one of the most environmentally friendly means of transport. At EUROBUS, you can offset the CO₂ emissions of your journey: we calculate the possible contribution on every quote, and EUROBUS guarantees that it will be passed on to the non-profit foundation myclimate and will support climate protection projects in developing and emerging countries.
6.
How long may a coach driver work?
For safety reasons, the statutory working time of a coach driver is 15 hours from leaving the depot to returning to it. In addition, the driver must take regular breaks. If these times would be exceeded for your booking, a second driver may be required. We will be happy to advise you.
7.
Can you make reservations for us?
We support you in planning your trip and will be happy to give you tips and ideas. On request, we can make the necessary reservations for restaurants, boats, mountain railways, etc. on your behalf. For this, we charge a share of the costs based on the work involved.
8.
Do you also organise the programme?
EUROBUS puts together individual trips for your group. So that you can enjoy your trip in a relaxed way, we can take care of the entire programme on request, including transport, hotel and additional services.
9.
Which contract terms apply?
The contract terms of the EUROBUS Group apply; you can request them from us at any time. The coach hire terms and conditions apply to coach hire. Payment terms: 10 days after receipt of the invoice.
Do you have questions?
Advice and booking:
+41 848 001 212Monday – Friday, 8:00 to 12:00 | 13:00 to 17:00