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Terms and conditions for holidays
Everything important about our contract and travel conditions at a glance.
These general terms and conditions govern the contractual relationship between you and the EUROBUS Group for all package holidays and individual services offered in its own name. They create transparency and security – for a relaxed and well-informed trip with EUROBUS.
1.
Conclusion of contract, fellow travellers, payment
The compulsory insurance cover is not included in our package prices and varies depending on the price or type of trip. It is only valid if the cancellation is due to illness, accident or death. If you already have your own cancellation or repatriation insurance, you can waive this insurance when booking.
2.
Travel documents, visas, vaccinations
The compulsory insurance cover is not included in our package prices and varies depending on the price or type of trip. It is only valid if the cancellation is due to illness, accident or death. If you already have your own cancellation or repatriation insurance, you can waive this insurance when booking.
3.
Accommodation, room categories, additional services
The compulsory insurance cover is not included in our package prices and varies depending on the price or type of trip. It is only valid if the cancellation is due to illness, accident or death. If you already have your own cancellation or repatriation insurance, you can waive this insurance when booking.
4.
Means of transport, departure times, seat reservations
The compulsory insurance cover is not included in our package prices and varies depending on the price or type of trip. It is only valid if the cancellation is due to illness, accident or death. If you already have your own cancellation or repatriation insurance, you can waive this insurance when booking.
5.
Travel insurance, scope of cover, excess
The compulsory insurance cover is not included in our package prices and varies depending on the price or type of trip. It is only valid if the cancellation is due to illness, accident or death. If you already have your own cancellation or repatriation insurance, you can waive this insurance when booking.
6.
Catering, meals, special requests
The compulsory insurance cover is not included in our package prices and varies depending on the price or type of trip. It is only valid if the cancellation is due to illness, accident or death. If you already have your own cancellation or repatriation insurance, you can waive this insurance when booking.
7.
Leisure activities, excursions, booking options
The compulsory insurance cover is not included in our package prices and varies depending on the price or type of trip. It is only valid if the cancellation is due to illness, accident or death. If you already have your own cancellation or repatriation insurance, you can waive this insurance when booking.
8.
Cancellation terms, refunds, deadlines
The compulsory insurance cover is not included in our package prices and varies depending on the price or type of trip. It is only valid if the cancellation is due to illness, accident or death. If you already have your own cancellation or repatriation insurance, you can waive this insurance when booking.
9.
Customer service, emergency contacts, complaints handling
The compulsory insurance cover is not included in our package prices and varies depending on the price or type of trip. It is only valid if the cancellation is due to illness, accident or death. If you already have your own cancellation or repatriation insurance, you can waive this insurance when booking.
10.
Travel documents, checklists, contact information
The compulsory insurance cover is not included in our package prices and varies depending on the price or type of trip. It is only valid if the cancellation is due to illness, accident or death. If you already have your own cancellation or repatriation insurance, you can waive this insurance when booking.
11.
Payment methods, instalments, payment deadlines
The compulsory insurance cover is not included in our package prices and varies depending on the price or type of trip. It is only valid if the cancellation is due to illness, accident or death. If you already have your own cancellation or repatriation insurance, you can waive this insurance when booking.
Do you have questions?
Advice and booking:
+41 848 000 212Monday – Friday, 8:00 to 12:00 | 13:00 to 17:00
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